Our Return Policy

We want you to shop with confidence. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days from the date you received your item to request a return. To be eligible, your item must be unused, in the same condition that you received it, and in the original packaging.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. If you need an exchange, please contact our support team before sending your item back.

Refunds

Once we receive your return, we will inspect it and notify you of the status. If approved, your refund will be processed to your original method of payment within 5–10 business days. Shipping costs are non-refundable.

Non-Returnable Items

• Gift cards
• Downloadable software or digital products
• Perishable goods (such as food, flowers, or personal care items)

How to Start a Return

To initiate a return, please email us at support@example.com with your order number and details about the product. Our team will guide you through the process.

Note: This return policy does not affect your statutory rights.